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ALL SALE ITEMS ARE FINAL SALE | FREE SHIPPING ON $200 DOMESTIC GROUND | $800 INTERNATIONAL

PRIVACY POLICY

SECURE ORDERING

Protecting your online order information on ateliernewyork.com is very important to us. In our shopping checkout process, we use Secure Socket Layering (SSL), the industry-standard encryption technology that ensures the safety and security of your online order. When the letters "http" in the URL address change to "https," the "s" indicates you are in a secure area employing SSL.

Making a credit card purchase is just as safe on our web site as it is by telephone. But if you prefer to order merchandise from the website by phone, call us at 1-212-941-8435. Our customer service associates are available, Monday - Saturday, 11.00AM - 7.00PM EST and Sunday 12Noon to 7PM EST.

PRIVACY POLICY

At Atelier New York, we are committed to providing you the finest products along with excellent service. Part of providing superior customer service includes making sure that we are building a relationship of trust with our clients. We do this by the gathering, use and sharing of certain personal information. Because the security of your personal information is very important to us, we restrict access to your nonpublic personal information to those employees who need to know that information to provide products or services to you. We also maintain physical, electronic and procedural safeguards that comply with federal regulations to protect your nonpublic personal information.

INFORMATION COLLECTION

Whenever you shop with Atelier New York (in our store, online, or by phone) we obtain from you the information we need to complete your transaction. This may include your name, address, telephone number, e-mail address, and credit card number. We also retain details of your specific product purchases and transactions with us. To improve our web site, we may collect non-personal information about how users navigate through the site such as a cookie placed on your computer when you visit our website.

USE AND DISCLOSURE OF INFORMATION

We will not sell or rent your personal information. We use the information we collect to process your purchase transactions, to send you marketing and promotional materials by mail or e-mail, and to help us improve our store and online product assortments and services for you. We may share your personal information in limited circumstances when legally required, for fraud prevention or with your consent.

CHANGES TO THIS POLICY

We may make changes to this Privacy Policy at any time. We will communicate any such changes by updating this page, notifying you by email if you have registered your email address with us, or in writing, as required by law.

ONLINE ACCOUNT REGISTRATION

Registering with ateliernewyork.com will make your online shopping faster and easier. We can store your shipping addresses and billing information so that you don’t have to enter them each time you shop. Your registered information will be securely stored with us. We may send promotional e-mails to you only if you have asked to receive them. 

 

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.

Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.

The below companies may collect personal information when
you interact with our digital property, including IP addresses,
digital identifiers, information about your web browsing and
app usage and how you interact with our properties and ads
for a variety of purposes, such as personalization of offers or
advertisements, analytics about how you engage with websites
or ads and other commercial purposes. For more information
about the collection, use and sale of your personal data and
your rights, please use the below links.

Policy and our user rights / opt-out page:
https://rakutenadvertising.com/legal-notices/services-
privacy-policy/
https://rakutenadvertising.com/legal-notices/services-privacy-rights-request-form/