CUSTOMER SUPPORT

For general inquiries and assistance, please contact our Client Services Team
Monday through Friday, 10am - 5pm PDT
clientservices@ateliernewyork.com

Before submitting a request, please review our FAQ's, SHIPPING and RETURNS policy.

You can also wechat us at ATELIERNYC

Response Time: We aim to respond to all inquiries within 24-48 hours Monday through Friday. Please note that messages are answered in the order they are received, so we kindly ask that you refrain from submitting duplicate requests.