GENERAL TERMS & CONDITIONS
TERMS AND CONDITIONS
INTELLECTUAL PROPERTY, COPYRIGHTS AND TRADEMARKS
All content within our web site (including page header, text, illustrations, graphics, logos, button icons, and images) is the property of Atelier New York or our vendors and is protected by US and international trademark and copyright laws. You may electronically copy and print hard copies of pages from this web site solely for personal, non-commercial purposes related to placing an order or shopping with ateliernewyork.com. Any other use of our web site, including reproduction and internet links, is strictly prohibited without our prior written permission. You may not modify, copy, distribute, transmit, display, perform, license, create derivative works from, transfer, or sell any information, products or services obtained from this website. The trademarks, logos, service marks and trade names of Atelier New York and our affiliates may not be used without our written permission.
ERRORS AND INACCURACIES
We do not represent or warrant that the information on our web site is accurate, complete, or current. This includes pricing and availability information. We reserve the right to correct any errors or omissions, and to change or update information at any time without prior notice.
DISCLAIMER OF LIABILITY
We make no representations or warranties, express or implied, with respect to this web site. Its content, and the information and services available on or through it, are provided "as is." Except as otherwise provided under applicable laws, we and our affiliates will not be liable for any damages whatsoever arising out of or related to the use of this web site.
THIRD PARTY SITES
Ateliernewyork.com may contain links to web sites operated by other third parties. Atelier New York does not endorse, sponsor or assume any responsibility for these web sites. We have no control over, or responsibility for, their content, information or activities.
Except for information necessary to place an order, any comments or other submissions sent to us will be deemed non-confidential, and shall be the property of Atelier New York, including worldwide rights in all intellectual properties.
Protecting your online order information on ateliernewyork.com is very important to us. In our shopping checkout process, we use Secure Socket Layering (SSL), the industry-standard encryption technology that ensures the safety and security of your online order. When the letters "http" in the URL address change to "https," the "s" indicates you are in a secure area employing SSL.
Making a credit card purchase is just as safe on our web site as it is by telephone. But if you prefer to order merchandise from the website by phone, call us at 1-212-941-8435. Our customer service associates are available, Tuesday - Sunday, 11.00am - 7.00pm ET.
At Atelier New York, we are committed to providing you the finest products along with excellent service. Part of providing superior customer service includes making sure that we are building a relationship of trust with our clients. We do this by the gathering, use and sharing of certain personal information. Because the security of your personal information is very important to us, we restrict access to your nonpublic personal information to those employees who need to know that information to provide products or services to you. We also maintain physical, electronic and procedural safeguards that comply with federal regulations to protect your nonpublic personal information.
Whenever you shop with Atelier New York (in our store, online, or by phone) we obtain from you the information we need to complete your transaction. This may include your name, address, telephone number, e-mail address, and credit card number. We also retain details of your specific product purchases and transactions with us. To improve our web site, we may collect non-personal information about how users navigate through the site such as a cookie placed on your computer when you visit our website.
USE AND DISCLOSURE OF INFORMATION
We will not sell or rent your personal information. We use the information we collect to process your purchase transactions, to send you marketing and promotional materials by mail or e-mail, and to help us improve our store and online product assortments and services for you. We may share your personal information in limited circumstances when legally required, for fraud prevention or with your consent.
CHANGES TO THIS POLICY
ONLINE ACCOUNT REGISTRATION
Registering with ateliernewyork.com will make your online shopping faster and easier. We can store your shipping addresses and billing information so that you don’t have to enter them each time you shop. Your registered information will be securely stored with us. We may send promotional e-mails to you only if you have asked to receive them.
By consenting to Atelier New York’s SMS marketing in the checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list. Message frequency varies. Consent is not a condition of purchase.
If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.
For any questions, please text HELP to the number you received the messages from. You can also contact us at https://ateliernewyork.com/pages/customer-support for more information.
We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions. You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.